Customer Support

Email: customerservice@genomind.com
Hours of Operation: Monday-Friday, 8:30am-7:00pm (EST)


Please contact the Customer Advocacy Team for assistance with the following:
  • Customer Service - If you have questions related to the test, Patient Report or other account matters.
  • Technical Support - If you are experiencing technical issues or need assistance with the Genomind Gateway.

Contact Information

2200 Renaissance Blvd, Suite 100
King of Prussia, PA 19406-2755
Phone: 877.895.8658
Fax: 844.364.5850